Sales Policy:ALL SALES ARE FINAL.All special orders require a 50% non-refundable deposit at the time of purchase.Audio Architect is not responsible for the normal delays that occur from time to time due to inventory backorders, manufacturing delays, and shipping delays.
Return Policy: No returns.An exchange for a product of equal or greater value is left to the sole discretion of Audio Architect. In the event that your product has a manufacturing defect, please see "Warranty Policy" for information on immediate handling of your service issues.
Pricing Policy: Audio Architect strives to provide the most competitive pricing.We believe that a purchase decision should never be made solely on the basis of a better price, so as part of Audio Architect's ongoing commitment to impeccable customer service we guarantee our prices against any authorized dealer's advertised prices for 14 days after original purchase date.This policy applies only to new merchandise purchased in-store.Pricing policy does not apply to online and mail-order purchases, purchases where a trade is involved, and purchases where installation is performed. Prices are subject to change without notice.
Shipping Policy:All shipments are FOB Shipping Point.It is the buyer’s responsibility to handle all damage claims with common carrier directly.Audio Architect is not liable for any shipping damage that may occur in transit.Shipping prices include applicable handling charges.No partial refunds of shipping/handling charges.
Warranty Policy: Audio Architect is a factory-authorized dealer for every product line it carries. Products purchased through Audio Architect carry the respective manufacturer's warranties. In the event of needing service you must contact us first by phone: 858-435-0331, or email: info@theaudioarchitect.com to arrange warranty service from the manufacturer in your area.Shipping charges may apply.
Upgrade Policy: Audio Architect has the best upgrade policy in the business. For speakers, we offer 100% trade-in credit of your original purchase price as long as the speaker is a current model, is in perfect functional and cosmetic condition with original packaging, and your new speaker purchase is at least twice the price of the original speaker purchase price. For electronics such as amplifiers, preamplifiers, and source units we offer 100% trade-in credit of your original purchase price for the first year less a 15% restocking fee, as long as the electronics are in perfect functional and cosmetic condition with original packaging, and your new electronics purchase is at least twice that of the original electronics purchase price. Pricing on upgrade merchandise is left to the sole discretion of Audio Architect, and Audio Architect reserves the right to refuse any trade.
Payment Policy: We proudly accept Visa, Mastercard, and Discover credit cards, as well as cash, personal check, money order, and cashiers check. Paypal online payments are available with a 3% service charge.
